Mercer Marketplace 365
:marketplace: takes the guesswork out of shopping for and using your benefits. The website offers a choice of benefits, plus tools and information to put you in charge of your benefit decisions.
With :marketplace:, you get:
- Choice—Access an expanded selection of benefit options, including accident, hospital indemnity, and critical illness insurance, pet insurance, and identity theft as well as traditional plans like health, dental, vision, life, and disability.
- Simplicity—Experience easy benefits enrollment with built-in education and decision support.
- Health management—Find the right plans to help you focus on your overall physical, financial, and mental well-being.
- Cost control—See your costs clearly and choose the specific benefits you need. Then, use a tax-free account to manage your spending and save money all year long.
- Personal support—A dedicated, experienced team of benefits specialists who are ready to answer your questions.
Need help?

Simplify Your Benefits Experience
Enrolling Is Easy
Log in
When logging on to Mercer Marketplace 365 for the first time, go to OKTA and click on the Mercer tile for direct access.
Make Your Elections
To select your benefits, click the “Get started” button on the homepage and then follow the simple enrollment steps.
1. Profile
- Review your personal information.
- Enter or edit information for any dependents you wish to cover, if needed.
- Answer a few questions about your health needs and personal priorities, which will help Mercer Marketplace 365 identify the best coverage for your needs.
2. Shop for benefits
- Compare plan features and costs.
- Use the site’s tools and educational resources to learn more.
- Select the benefits that best fit your needs and budget.
3. Confirm & finish
- Once you are happy with your selections, review your benefits summary for accuracy, then click the “Complete Enrollment” button.
- You will receive a confirmation number and may print a copy of your enrollment details for reference.
Tools to Help You Choose
The :marketplace: website takes the guesswork out of shopping for your 2018 benefits. You can use it to compare your plans and costs, explore decision-making tools, and enroll.
Enrollment Checklist
Use this checklist when you are ready to enroll. Choosing the right coverage for your unique needs, budget, and lifestyle may help you save money.
- Explore this site for an overview of your benefits.
- The :marketplace: website has built-in decision tools to help you pinpoint the right coverage.
- View your :benefitguide:.
- Learn about the life insurance and disability coverage Western Union automatically provides you at no cost, as well as your voluntary “buy-up” options.
- Explore more layers of protection: auto & home insurance, legal assistance, pet insurance, and identity theft protection.
- Take another look at the new Supplemental Medical options. They help protect you from significant expenses not covered by your medical plan.

TIP: Think About the Whole Cost
Here are a few key plan features to compare when estimating your 2018 health care costs:
Paycheck contributions: The amount you pay from each paycheck for coverage. Review your 2018 price tags.
Deductible: The annual amount you pay before the plan pays benefits. Some services may not be subject to the deductible, such as preventive care.
Coinsurance: The percentage of an eligible expense you and the plan pay for a covered service or supply.
Copayment: The fixed dollar amount you pay for a covered service at the time you receive it.
Annual out-of-pocket maximum: You pay the deductible, copayments, and coinsurance until you reach your annual out-of-pocket maximum. Then the plan pays 100 percent for most covered services for the rest of that year.
In-network or out-of-network providers: Your costs are lower when you use in-network providers because they charge lower, discounted fees than out-of-network providers. Check to see if your doctors are in the plan’s network.
HSA: If you enroll in the $1,850 or $2,850 Deductible Plan, you’re eligible for a Health Savings Account (HSA).